Service Plans

Service Plans

No Contracts Needed

Care Monitoring

Support Billable

Care Basic

4 Hours Remote Support

Care Standard

6 Hours Remote Support

Care Premium

8 Hours Remote Support

Care Ultimate

Unlimited Remote Support

Patch Management

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Hardware and Software Monitoring

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IT Documentation

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(Annual)
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(Monthly)
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(Monthly)
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(Monthly)
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(Monthly)

Antivirus

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(Unmanaged)
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(Managed)
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(Managed)
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(Managed)
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(Managed)

Monthly Reports

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Discounted Rates

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20% for remote support, on-site, and project work
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20% for remote support, on-site, and project work after 4 hours of remote support
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25% for remote support, on-site, and project work after 6 hours of remote support
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25% for remote support, on-site, and project work after 8 hours of remote support
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25% for remote support, on-site, and project work

Office 365 Premium

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Password Management

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Security Awareness Training

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Ransomware Protection

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Office 365/Google Workspace Backup

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Network Risk Assessment

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Email Phishing Simulation

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Managed Firewall

(only if owned by ABCNS)

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DNS Filter

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Email Filter

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Vulnerability Scan

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(Annually)
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(Quarterly)

Monthly On-Site Visits

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After Hours Support (reduced rate)

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Dark Web Monitoring

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Annual Pen Testing

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Care Monitoring

Support Billable

  • Patch Management
  • Hardware and Software Monitoring
  • Annual IT Documentation
  • Unmanaged Antivirus
  • Monthly Reports
  • 20% Discounted Rates for remote support, on-site, and project work

Care Basic

4 Hours Remote Support

Everything included in the Care Monitoring Package plus:
  • Monthly IT Documentation
  • Managed Antivirus
  • 20% Discounted Rates for remote support, on-site, and project work after 4 hours of included remote support
  • Office 365 Premium
  • Password Management
  • Security Awareness Training
  • Ransomware Protection
  • Office 365/Google Workspace Backup

Care Standard

6 Hours Remote Support

Everything included in the Care Basic Package plus:
  • 25% Discounted Rates for remote support, on-site, and project work after 6 hours of included remote support
  • Network Risk Assessment
  • Email Phishing Simulation

Care Premium

8 Hours Remote Support

Everything included in the Care Standard Package plus:
  • 25% Discounted Rates for remote support, on-site, and project work after 8 hours of included remote support
  • Managed Firewall (only if firewall is owned by ABCNS)
  • DNS Filter
  • Email Filter
  • Annual Vulnerability Scan

Care Ultimate

Unlimited Remote Support

Everything included in the Care Premium Package plus:
  • 25% Discounted Rates for all remote support, on-site, and project work.
  • Quarterly Vulnerability Scan
  • Monthly On-Site Visits
  • After Hours Support (reduced rate)
  • Dark Web Monitoring
  • Annual Pen Testing