Services

Your Trusted Partner For All Your IT Needs!

Our Services

Patch Management

Regularly updating software, systems, and applications to fix vulnerabilities, improve functionality, and ensure security by applying patches or updates. It helps prevent cyberattacks and system failures by addressing known issues.

Hardware and Software Monitoring

Tracking the performance, health, and status of physical devices and software applications to detect issues, optimize efficiency, and ensure smooth operation. This proactive approach helps prevent failures and maintain system reliability.

IT Documentation

Delivering comprehensive records of IT infrastructure, configurations, processes, and procedures. This ensures our clients can understand, maintain, and troubleshoot their systems while enabling us offer consistent support, streamline on-boarding, and enhance service delivery.

Antivirus

Software designed to detect, prevent, and remove malicious software (malware) from computers and networks, helping protect against viruses, spyware, and other security threats. Managed Antivirus (available with Basic, Standard, & Ultimate) active monitoring, updating, and responding to threats, offering more proactive, ongoing support and protection.

Monthly Reports

A high-level overview of a client’s IT environment that includes a system health report of all monitored devices, a summary of patch updates, threat detections and responses, insights into service utilization and highlight areas for optimization or cost-savings.

Office 365 Suite

Subscription plans offering advanced features, including full access to Microsoft Office apps (Word, Excel, PowerPoint, etc.), enhanced security, and additional services like Microsoft Teams, and advanced IT management tools. It is designed for businesses with more complex collaboration and security needs.

Password Management

A tool to securely store, generate, and organize passwords for users, helping them maintain strong, unique passwords for various accounts without needing to remember each one. Passwords are encrypted and include auto-filling login and two-factor authentication.

Security Awareness Training

Educate our clients on best practices for safeguarding digital assets, identifying potential security threats (like phishing), and following protocols to prevent data breaches and cyberattacks. It aims to create a security-conscious culture to reduce risks and improve overall cybersecurity.

Ransomware Protection

Security tools designed to detect, block, and prevent ransomware attacks by scanning for malicious activity, securing data backups, and providing real-time alerts to minimize potential damage.

Office 365/Google Workspace Backup

Provide our users with the ability to back up and restore data across Microsoft 365 services, such as Exchange, SharePoint, and OneDrive, to protect against accidental loss or deletion.

Network Risk Assessment

Evaluate our client’s network infrastructure for vulnerabilities, threats, and weaknesses to recommend security improvements and ensure data protection.

Email Phishing Simulation

Protect your organization from phishing attacks with our Email Phishing Simulation. This tool sends simulated phishing emails to users, helping them identify and avoid potential threats.

Managed Firewall

Security service where experts monitor and maintain your firewall to protect your network from cyber threats. It includes continuous threat detection, regular updates, and custom security configurations to ensure your data and systems remain safe from unauthorized access and attacks.

Monthly On-Site Visits

Provide regular, in-person support to ensure your systems are running smoothly. Our experts assess your infrastructure, address any issues, and offer tailored recommendations to optimize performance and security.

After-Hours Support

This ensures you have access to assistance whenever you need it, even outside regular business hours. Whether it’s troubleshooting, system maintenance, or urgent issues, our team is ready to provide reliable support whenever you need help, day or night.

Dark Web Monitoring

Helps protect your business by tracking the dark web for any signs of compromised data, such as leaked credentials or sensitive information. Proactively be alerted to potential threats, allowing you to take swift action and mitigate risks before they impact your security.

Annual Vulnerability Scan

A comprehensive security check that identifies potential weaknesses in your network, systems, and applications. Conducted once a year, it helps uncover vulnerabilities that could be exploited by attackers, allowing you to address issues and strengthen your overall security posture.

Annual PEN Testing

Involves simulating cyberattacks on your systems to identify vulnerabilities that could be exploited by hackers. Conducted once a year, it helps uncover security gaps, allowing you to fix them before they can be targeted, ensuring stronger protection for your network and data.

DNS Email Filter

A security solution that screens incoming emails at the domain level to block spam, phishing, and malicious content before it reaches your inbox. By filtering harmful emails early, it helps protect your organization from cyber threats and ensures safer email communication.

Service Plans

Care Monitoring

Care Monitoring Package

  • Patch Management
  • IT Documentation
  • Antivirus
  • Monthly Reports

& More!

Care Basic

Care Basic Package

  • Office 365 Premium
  • Password Management
  • Security Awareness Training

& More!

Care Standard

Care Standard Package

  • Network Risk Assessment
  • Email Phishing Simulation

& More!

Care Premium

Care Premium Package

  • Managed Firewall
  • Email DNS Filter

& More!

Care Ultimate

Care Ultimate Package

  • Monthly On-Site Visits
  • After Hours Support

& More!